All Jobs
All Jobs
Restaurant Captain HangOverEasy Neil Ave

Restaurant Captain

Part Time • HangOverEasy Neil Ave
Benefits:
  • Employee discounts
  • Opportunity for advancement
  • Paid time off
  • Training & development
We are seeking a skilled and experienced Restaurant Server Captain to join our team and help lead our front-of-house staff to provide exceptional service to our guests. The Captain will oversee the dining area, ensuring that guests receive prompt and attentive service while maintaining the highest standards of quality and hospitality. 

Responsibilities:

70% Guest Experience and Operational Management

  • Ensure a superior guest experience by greeting guests warmly, managing wait lists efficiently, and overseeing the delivery of food and beverage items in a timely and accurate manner.
  • Maintain a safe, clean, and inviting environment throughout the dining area, ensuring all operational aspects run smoothly and adhere to high standards.
  • Manage and optimize seating arrangements and ensure that service standards, from table setting to farewells, consistently exceed expectations.
  • Act as a vital communication bridge between the kitchen and guests, ensuring that the culinary journey is conveyed authentically and passionately.

15% Team Leadership and Development
  • Lead, inspire, and manage the front-of-house team, ensuring a collaborative and supportive working environment.
  • Facilitate continuous learning and development opportunities for the team, ensuring they are well-versed in menu items, service standards, and guest engagement practices.
  • Address any team-related challenges promptly and ensure a harmonious working environment.
  • Act as trainer when needed to guide new team members in proper front-of-house service. 

10% Menu Knowledge and Upselling
  • Possess and maintain in-depth knowledge of menu items, preparation methods, and ingredient profiles.
  • Engage with guests to share menu insights, offer recommendations, and enhance their dining experience, while also identifying opportunities to increase sales where appropriate.
  • Ensure the team is proficient in menu knowledge and capable of confidently and accurately communicating with guests about our offerings.


5% Administrative and Compliance Duties

  • Ensure compliance with all relevant regulations, policies, and procedures related to health, safety, and licensing.
  • Manage administrative tasks as required, including but not limited to, reporting, scheduling, and providing feedback on operational efficiencies and challenges.
  • Thorough knowledge of Point Of Sales functionality to assist and support any operational challenges that may arise. 

Requirements

  • Previous experience in a supervisory or managerial role within the restaurant industry.
  • Exceptional guest-focused mindset and excellent communication skills.
  • Proficient in managing operational aspects of the dining room, ensuring a smooth and efficient service.
  • In-depth knowledge of food and beverage offerings, with a particular emphasis on breakfast items.
  • Ability to lead, inspire, and manage a team, fostering a positive and collaborative environment.
  • Flexibility to work various shifts, including weekends and holidays, and adaptability to manage through peak and off-peak dining periods.
  • Commitment to adhering to all relevant health and safety regulations and organizational policies.

Compensation: $8.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





(if you already have a resume on Indeed)

Or apply here.

* required fields

Location
Or
Or

U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Form CC-305
OMB Control Number 1250-0005
Expires 4/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Flexible Scheduling
Nights Free
Fun Work Environment
Paid Time Off
Room For Advancement
50% Employee Discount At All Our Restaurants